Singapore: A Global Leader in Public Transport Innovation with the Ez-Link Card.
Singapore, renowned for having one of the world’s best public transport systems, has continually developed innovations to enhance mobility for both its residents and tourists. One such innovation is the Ez-Link Card, a smart card that has become the preferred choice for anyone looking to travel conveniently using public transport in Singapore.
In this article, I will provide a detailed overview of the Ez-Link Card, its benefits, uses, and how to easily purchase it.
What is the Ez-Link Card?
The Ez-Link Card is a smart card primarily used for public transport payments in Singapore. Similar to payment cards like Indonesia’s BCA Flazz or e-Toll, this electronic payment tool is not limited to public transportation; it can also be used for transactions at vending machines, convenience stores, and select retail outlets across Singapore.
Differences Between the Ez-Link Card and the Singapore Tourist Pass
The Ez-Link Card and the Singapore Tourist Pass (STP) differ significantly in terms of usage duration, price, and utility. Here are the key differences between the two:
Usage Duration
- Ez-Link: This card can be used for up to 5 years and can be recharged (topped up) as needed. The card balance automatically decreases each time you tap it at the entrance gates of MRT, LRT, or public buses.
- STP: This card can only be used for a maximum of 3 days. You can purchase the STP for 1, 2, or 3 days, with daily prices set at SGD 20, SGD 26, and SGD 30, respectively.
Price
- Ez-Link: The card price is not time-restricted, but you need to regularly top up the balance. The top-up amount varies depending on the amount added.
- STP: The STP price is based on usage duration: SGD 20 per day for 1 day, SGD 26 per day for 2 days, and SGD 30 per day for 3 days. This price includes a refundable SGD 10 deposit.
Utility
- Ez-Link: This card can be used for MRT, LRT, public buses, the Sentosa Express, and even for payments at convenience stores, restaurants, and taxis. Additionally, it can be used for shopping in some locations.
- STP: The STP is limited to MRT, LRT, and public buses and does not cover premium bus services such as Express Services, Fast Forward, Night Owl, Night Rider, and Chinatown Direct.
Purchase and Refund
- Ez-Link: You can buy this card almost anywhere and top it up at available machines in MRT stations. Refunds are available at Guest Services in selected MRT stations.
- STP: The STP can only be purchased at select MRT stations like Ang Mo Kio, Bayfront, Bugis, and others. The SGD 10 deposit can be refunded at Guest Services in selected MRT stations.
How Does the Ez-Link Card Work?
The Ez-Link Card operates using contactless technology, meaning you only need to tap the card on a reader at the entrance and exit gates of MRT stations or at the front door of public buses. When you tap the card, the balance automatically decreases according to the distance traveled.
This card is a practical solution for public transport users in Singapore. You don’t need to buy a ticket every time you want to board a bus or MRT; just top up your card and use it anytime.
Benefits and Uses of the Ez-Link Card
Using this payment tool for traveling in Singapore offers numerous advantages, making your journey easier and more comfortable. Here are some reasons why this card is the best choice for transportation in Singapore:
1. Applicable for All Types of Transport
The Ez-Link Card can be used across all public transport modes in Singapore, including MRT, public buses, the Sentosa monorail, and even buses heading to Johor Bahru in Malaysia. The card is also accepted at attractions like Sentosa Island, Universal Studios Singapore (USS), and the SEA Aquarium.
2. Convenient and Time-Saving
With this card, you no longer need to queue every time you want to buy a ticket. Simply top up your card and use it for transport payments at any time. This is especially practical during peak hours or when there are many other tourists also buying tickets.
3. Cost-Effective
The Ez-Link Card offers cheaper fares compared to buying single-trip tickets from ticket machines. Transport fares with the Ez-Link Card are calculated based on the travel distance, which is usually more economical than purchasing one-way tickets.
4. Usable for Other Payments
In addition to transportation, the Ez-Link Card can also be used to purchase items from vending machines, pay at convenience stores like 7-Eleven, and some other shops. This makes the card, which is also e-money, a multifunctional payment tool that is very useful during your stay in Singapore.
5. Long Validity Period
The Ez-Link Card is valid for up to 5 years, allowing you to keep the card for future visits to Singapore. If you frequently travel to Singapore, having a payment card like this is highly advantageous, as you don’t need to carry much cash while in Singapore.
How to Purchase the Ez-Link Card
If you’ve never used Singapore’s e-money before, don’t worry. Purchasing this card is very easy and available in many places in Singapore. Here are some ways to get the Ez-Link Card:
1. TransitLink Ticket Offices and Concession Card Replacement Offices
You can purchase the Ez-Link Card at TransitLink Ticket Offices located in almost all MRT stations and bus terminals in Singapore. Here, you can also get more information on how to use the card, top up your balance, and other services.
2. Convenience Stores
The Ez-Link Card is also sold at convenience stores like 7-Eleven, Buzz, and Cheers. These stores are spread throughout Singapore, so you can easily find one near your location
3. E-Commerce Platforms
If you prefer to buy online, the Ez-Link Card is also available on e-commerce platforms like Shopee and Lazada. You can order the card before you arrive in Singapore, so you can use it immediately upon arrival.
4. Vending Machines
Some shopping malls and bus terminals in Singapore have vending machines that sell the Ez-Link Card. This is a quick and easy option if you happen to be in an area with these machines.
5. Specific Retail Outlets
Besides convenience stores, you can also find the Ez-Link Card at some retail outlets like A Mobile, The Handphone Shop, La Tendo, Golden Village, and Popular bookstores. These places usually also offer balance top-up services.
Using and Recharging the Ez-Link Card
After purchasing the card, you need to top up the balance before you can use it. The process is straightforward and can be done in various places in Singapore. Here are some ways to top up your Ez-Link Card:
1. Top Up at Automatic Ticket Machines
You can top up your Ez-Link Card at automatic ticket machines available at all MRT stations. These machines accept both cash and credit/debit cards.
2. Top Up at Convenience Stores
Besides purchasing the card, you can also top up the balance at convenience stores like 7-Eleven and Cheers. Just give the card and cash to the cashier, and the balance will be added to your card.
3. Top Up via Mobile App
EZ-Link also has a mobile app that allows you to top up your balance using your smartphone. You just need to link your card to the app and use digital payment methods to add balance.
One Card, Many Uses
The Ez-Link Card is a highly practical and efficient payment tool for public transport in Singapore. With various advantages such as ease of use, cost savings, and flexibility in payments across different places, this card is the ideal choice for anyone who wants to explore Singapore comfortably.
Purchasing and using the card is very easy, even for beginners. So, if you plan to visit Singapore, make sure you have this card to make your travel easier.
FAQs: Common Questions and Answers About the Ez-Link Card in Singapore
1. Can 1 Ez-Link Card be used for more than one person?
The Ez-Link Card is designed for individual use only. So, one Ez-Link Card can only be used by one person. If you’re traveling with friends or family, each person must have their own card. It cannot be shared or used alternately to pay for public transport fares.
2. What is the minimum top-up amount for the Ez-Link Card?
For top-ups, the minimum amount is SGD 2 if you’re paying with cash. However, if you top up using a credit or debit card, the minimum amount is SGD 10. It’s important to ensure that your card balance is sufficient for your journey, especially if you plan to travel to various places in Singapore.
3. What are the uses of the Ez-Link Card?
The Ez-Link Card has several practical functions during your stay in Singapore. It can be used for:
- MRT (Mass Rapid Transit): The main rail transport system in Singapore.
Public Buses: All bus routes in Singapore accept payment via the Ez-Link Card. - Monorail: This includes the Sentosa Monorail, which transports visitors to the recreational island of Sentosa.
- Vending Machines: You can use the card to purchase drinks or snacks from vending machines.
- -Shopping at 7-Eleven: The card can also be used to make purchases at 7-Eleven convenience stores and other locations that accept EZ-Link payments. With this card, you won’t need to carry cash around, making your travel experience more convenient.
4. Where Can You Top-Up Your EZ-Link Card?
You can top up your EZ-Link card at all MRT stations. There are top-up machines similar to ATMs, where you can add funds using cash. Additionally, top-ups can be done at some convenience stores like 7-Eleven or via the EZ-Link mobile app.
5. How Long Is the Validity of a Singapore MRT or EZ-Link Card?
The EZ-Link card is valid for 5 years from the date of issuance. If you frequently visit Singapore, you can keep the card and use it again on your next visit, as long as it is within the five-year period. However, if the card has expired for two years or more, a service fee of SGD 1 per month will be charged for refunding the balance.
6. Where Can You Buy an EZ-Link Card at Changi Airport?
If you’ve just arrived in Singapore via Changi Airport, you can purchase an EZ-Link card at the Passenger Service Centre and TransitLink Ticket Office located at all MRT stations, including Changi Airport. These offices are usually located near the station gates, making them easily accessible upon your arrival at the airport.
7. Does the EZ-Link Card Expire?
As previously mentioned, the EZ-Link card is valid for 5 years from the date of purchase. After five years, the card will no longer be usable and will need to be replaced. However, you can still use the card on your next visit to Singapore before it expires, without needing to buy a new one.
8. Can the Remaining Balance on an EZ-Link Card Be Refunded?
Yes, you can get a refund for the remaining balance on your EZ-Link card. The process is straightforward: just bring your EZ-Link card to a Passenger Service Centre or TransitLink Ticket Office and request a refund for the remaining balance. The staff will check the remaining balance, which will be refunded to you immediately. However, note that the EZ-Link card will not be returned after the refund process.
Therefore, this electronic card is a very practical option for traveling around Singapore. With its various uses and easy top-up options, it is a must-have item for anyone visiting the country. Be sure to keep the card safe for your next visit, especially if it still has a long validity period.